Negina Kohistani
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Recent activity by Negina Kohistani-
Audit Reports in PRISM
Within PRISM there are three different types of audit reports that Customers have access to. These reports are designed to enable auditability to users actions in PRISM against various levels of da...
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Adding PO`s to existing invoices in PRISM
You can add/ update the purchase order number to existing invoices in the PRISM Portal. 1. Log into PRISM portal 2. On the left-hand navigation pane, select “Invoices” 3. Select the invoic...
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How do I find my Account Manager`s Details
Locating my Account Manager's details from PRISM First log into PRISM using your credentials. Navigate to the Contact Us tab on the left hand toolbar On the Contact Us page you will see your Acco...
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Microsoft CSP Monthly Invoicing FAQ
This article is written in a question and answer format, a problem statement/question will be listed, and then an explanation as to why this may have occurred. Why doesn't my monthly Invoice Unit...
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GDAP (Granular Delegated Admin Privileges)
GDAP GDAP ( Granular Delegated Admin Privileges ) Introduction GDAP capabilities allow customers to control access to their workloads in order to better address their security concerns. GDAP ...
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Claiming SLA Credit for Microsoft Service Outages
Claiming SLA Credit for Microsoft Service Outages Microsoft provides a Service Level Agreement ("SLA") to all customers using their Online Services, including Microsoft 365, Azure, Dynamics 365 an...
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Annual Term on Monthly Billing - New Commerce Experience (NCE)
Annual Term (Commitment) on Monthly Billing/Payment Monthly Billing on Annual Term is an ordering function offered on request to Crayon Customers with a strong payment history. The offering is not ...
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Monthly Term on Monthly Billing - New Commerce Experience (NCE)
Monthly Commitment with Monthly Payment The concept of Monthly Commitment with Monthly Payment refers to subscriptions that have a monthly term (i.e., purchased on the 14th of January 2022 and the...
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Annual Term on Annual Billing - New Commerce Experience (NCE)
Annual Commitment with Annual Payment The concept of Annual Commitment with Annual Payment refers to subscriptions that have an annual term (e.g., purchased on the 14th of January 2022 and then re...
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Add Ons - New Commerce Experience (NCE)
Add Ons under New Commerce Experience (NCE) Add Ons enable customers to purchase additional services as part of a previously purchased product. Under NCE it is important to remember the following c...