Monthly Commitment with Monthly Payment
The concept of Monthly Commitment with Monthly Payment refers to subscriptions that have a monthly term (i.e., purchased on the 14th of January 2022 and then renewal date is 13th of February 2022) with a monthly payment of each subscription required.
Billing
Example #1 with no FX rates (AUD, JPY, NZD, KRW, USD): a product with a 1-month price of AUD $5.00, that is active for all of March 2022 would be charged a unit price of $5.00. The line item-unit value of the charge would be Unit Price*Quanity. For example $5.00*1=$5.00
Example #2, quantity increase with no FX rates (AUD, JPY, NZD, KRW, USD): a product with a 1-month price of AUD $10.00, where the quantity was 1 for the 1st to 16th of March 2022, then increased quantity from the 17th of March through to 31st of March 2022 to 2. Therefore there would be two line items on the monthly invoice. The line item calculation method is Unit Price * Quantity * (Billable Ratio). Where a billable ratio is the number of days the subscription is active for in the month divided by the number of days in the month.
Example #3 with FX rates (USD-to-Local Currency): a product with a 1-month price of USD$7.00, that is active for all of March 2022, where the FX rate was 4.45. The monthly unit value of the charge would be (USD Unit Price * FX Rate)*Quantity; for example: 7.00*4.45*1 = 31.15
Provisioning Subscriptions
Within the Add Subscriptions page, ensure that the billing toggle is set to “Monthly”, so only monthly products are shown.
Using the Filter Products search bar, search for the product you wish to order.
Update the number on the screen to match the quantity you would like to order. This action will update the Order Summary on the right-hand side to show the total monthly value of this order.
Choosing Term "1 Months" = subscription will have a 1-month commitment and billing term i.e. If provisioned on the 14th of March 2022, the subscription term is 30 days, so the next renewal date is the 13th of April 2022, you will receive a monthly bill for this subscription.
Choosing Term "1 Years" = subscription will have a 1-year commitment and 1-month billing term i.e. If provisioned on the 14th of March 2022, the subscription term is 365 days, so the next renewal date is 13th of March 2023, you will receive a monthly bill for this subscription for a 12 month period.
In the top right-hand corner, you will be presented with several notifications as the subscription provisions in Microsoft’s Partner Centre.
Whilst the order is provisioning in Microsoft’s Partner Centre, you will see the details under the Pending Order heading
And once provisioning is fully completed, the subscription will be visible under the Subscriptions heading.
Managing Subscriptions
Note: Once a subscription is provisioned and active, the subscription billing would have started. If cancellation occurs within the 7-day cancellation window, there would be pro-rata charges applied for the subscription until cancellation. All subscriptions after the 7-day cancellation window will be invoiced and charged for the duration of the contractual term, including any quantity increases.
Increasing Subscription Quantity
To increase the quantity, navigate to the tenant and select Manage next to the subscription requiring a quantity increase.
A job will then be lodged with Microsoft to provision the change; in PRISM, you will see the below notification whilst this job is occurring, and all change options will be greyed out.
Once completed, the job notification will be removed from the Manage Subscription page, and the quantity will be adjusted on the Manage Tenant screen.
Decreasing Subscription Quantity
Note: Decreasing subscription quantity is not possible after the first 7-days. If an order is submitted through PRISM post 7-days cancellation window, it would get rejected from Microsoft Partner Centre, and the following notification would be presented on the order failure.
Use the negative icon to decrease the quantity to the desired new quantity.
On the right-hand side of the screen, an Order Summary will appear with the estimated monthly value of the subscription and will enable the Update Quantity button. Please note that on your monthly invoice, the quantity change will be invoiced as a pro-rata line item from the date of the quantity decrease request until the end monthly term.
Once product, quantity and pricing are confirmed, select the “Update Quantity” button.
A job will then be lodged with Microsoft to provision the change; in PRISM, you will see the below notification whilst this job is occurring, and all change options will be greyed out.
Suspending Subscriptions (aka Pause)
Under the Manage Subscription page, select the “Suspend Subscription” button.
A job will then be lodged with Microsoft to provision the change; in PRISM, you will see the below notification whilst this job is occurring, and all change options will be greyed out.
Resuming Subscriptions
To resume a previously suspended subscription, navigate to the tenant, and turn the “Show Only Active Subscriptions” toggle off to see all suspended subscriptions.
Then select “Manage” next to the subscription you require to resume.
Cancelling Subscriptions
To cancel a subscription, navigate to the tenant and select Manage next to the subscription requiring cancellation.
Note: Subscription will go straight to cancellation if the subscription is being cancelled within the 7-day window.
Comments
0 comments
Please sign in to leave a comment.